This page outlines our guidance for company-related travel such as how to expense travel expenses, what's allowed or not, and so on.

While Synura is a remote company, at times team members may travel for product testing, training, relationship building, and hands-on experience. To maximize the benefits of the visit and share learnings of a trip across the team, the following process is followed:

  1. Create a trip folder and share notes on the trip goal and plans
  2. Upload daily pictures from the visits
  3. Share daily learnings from the visit using a video with the team
  4. Add product or program ideas from the trip to Gitlab
  5. Share an end-of-trip summary with

Expenses while traveling

  1. The company will cover all work-related travel expenses. This includes lodging and meals during the part of the trip that is work-related. Depending on the distance of your travel, it can also include one day before and one day after the work-related business. For example, if you are attending a 3-day conference in a jetlag-inducing location, the company will cover your lodging and meals those 3 days as well as one day before and one day after.
  2. The company will cover costs related to transitting to and from a destination or airport which is work-related. This includes public transit, ride-sharing services (Lyft, Uber, etc.), personal vehicle mileage between one’s home and airport, bus/rail station, or work-related meetings.
  3. The company can accommodate custom requests. It is OK to stay longer on your trip. However, the extra days will not be covered by the company.
  4. Always bring a personal credit card and your corporate card with you when traveling for company business if you have one.
  5. Hotels will generally expect you to have a physical credit card to present upon check-in. This credit card will be kept on file for the duration of your stay. Even if your lodging was pre-paid by the company or by using a company credit card, the Hotel may still require a card to be on file for “incidentals”.
  6. If you incur any work-travel-related expenses (on your personal card or a Synura company card), please make sure to save the original receipt.
  7. When your trip is complete, please file an expense report via our US expense system (internal only) or include the receipts on your next monthly invoice.

Travel insurance

Synura offers travel insurance for business travel for all US-based employees. Full details of the Travel Policy are TBD. We will link to our investor’s guidance once it is added to their handbook.


Planning flights far in advance can help you get cheaper fares when booking. For example, you can set alerts when there is a significant drop in price for your travel destination.

  • Google Flights - Great for comparing and setting up alerts
  • Skyscanner - Great for comparing and setting up alerts
  • Kiwi - Great experience for booking flights on mobile devices
  • Airwander - Great for booking flights with stopovers

Travel visas

Arranging a visa for travel

In some cases when traveling to a conference or summit you might need to arrange a visa to enter that specific country.

Always check the website of the Embassy of the Country you want to visit located in your home country. They will have the most updated information on whether or not you need a visa and what is needed for your application. In some instances you can travel under a visa waiver program; in other cases, you might need to arrange a tourist or business visa. Read their website carefully and ask People Ops Specialists if you need any help with acquiring the needed documents for your application.

We gladly organize and pay for local legal assistance, especially if you are at high risk of having a long process.


You can expense:

  • Cost of the VISA
  • Cost of pictures for the VISA
  • Cost of a lawyer to help you with the application
  • Cost of postage
  • Cost of travel-related COVID Tests

You can not expense relocation costs.

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